Talking to someone with hearing loss doesn’t have to be very different, and it’s easy to do. The most important things to consider are your volume, clarity, speed and pauses. Here are some easy tips you can do to help conversation when speaking to someone with hearing loss.
What to do when you're talking to someone on the phone:
You could try video calling as that can help people see your lips, or to use sign language. But it is also good practice to continue to bear in mind your tone, pace and pauses and be aware that you may need to adapt to their hearing needs. But, until now, most mobile networks haven’t considered whether mobile calls are always accessible for people with hearing loss.
Even when you’re out-and-about in busy or noisy locations, mobile phone calls can be difficult. This is the reason why Audacious, a mobile network provider with a difference, was created. Matthew, Audacious’ founder, realised that the telecommunications industry had been overlooking deaf accessibility. He decided to take matters into his own hands and create a solution, and to improve human connection through communication.
An Audacious SIM card uses world-first Clear Call technology that personalises mobile calls to your hearing. By measuring how someone hears over the phone with their Sound Check, a personal hearing profile is created. This is applied to every call made, adapting the frequencies, pitches and volume. Meaning clearer mobile calls, anywhere, anytime.